Robin at Service Service Recruitment
June 21, 2022
Norwich, United Kingdom
Job Type


My client is a legal indemnities insurance provider based in the heart of Norwich, they are currently looking for a graduate or experienced individual to provide support to their Norwich office in their daily operations.
This fantastically varied role will provide support to the operations team, demonstrating an understanding and awareness of their commercial operation and providing professional and commercially-focused administration and organisational assistance. This role operates in a fast-paced and changing environment, with activities relating to UK and International requirements.

Key Responsibilities / Accountabilities

You will work from my clients communal email box, issuing a variety of policies

You will liaise with my clients mergers and acquisitions team to ensure the smooth delivery of all required documentation

You will produce reports and pull data to allow insight into the departments performance

You may carry out some personal assistant work by arranging and booking travel and social events.

You will deal with general day to day enquiries that come in, ranging from finance queries from my clients credit control team to amending existing risks in the system

You will liaise with my clients Finance team in respect of any aged debt, business to business, involving email correspondence predominantly.

You will effectively prioritise workload and adapt service delivery

You will exercise a high degree of discretion and confidentiality at all times, especially when dealing with privileged information and sensitive issues, to safeguard my clients interests

You will assist the admin team with data entry and data cleansing, as required

You will support the office by arranging the delivery of items such as fresh fruit and stationery as well as being available to arrange the remedy of IT problems, such as arranging a printer engineer to visit the office when required.
Skills and abilities needed to perform role

You will have excellent written and verbal communication skills, including telephone skills
Strong interpersonal skills and the ability to build relationships quickly across the business

Attention to detail and accuracy

Highly efficient and organised with the ability to adapt to fast-paced change

Pragmatic and confident with a 'can do' attitude

Working to tight deadlines and prioritisation skills

Strong diary and time management skills

Maintains confidentiality and discretion at all times

High degree of professionalism

Knowledge and Experience

Previous experience in a fast paced, dynamic Administration or Operations role is preferable, and in Insurance/Financial Services (preferable).

Experienced user of Microsoft Office (Outlook, Word, Excel, and Power Point).


A. Levels (or equivalent; preferable). Minimum 5 GCSEs (or equivalent) including Grade C or above in English and Maths.

Additional information

Core office hours are 9am to 5.30pm. However my client are as flexible as thye can be and most of the team work from home a few days a week (a new starter would need to get some experience behind them before doing so).

Holiday entitlement is 25 days plus bank holiday and your birthday.

My client will pay and support CII qualifications.

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