An excellent opportunity for an IT Technician is available for a 2nd Line Support role.
This is a perfect role for someone with technical skills and experience with a passion and desire to want to really push forward with their career in IT as it offers excellent career opportunities. This role benefits from a generous monthly bonus scheme business and personal performance.
This role will be based in Wymondham
To provide prompt 2nd line support onsite or remotely to ensure operational problems are resolved in a timely manner.
To carry out monitoring/daily checks of the IT environment and action any issues accordingly.
To support business networks and PC's remotely or onsite.
To plan, manage and maintain IT assets in desktop hardware and software.
Manage the implementation of Office 365 and continue support.
To provide assistance and technical knowledge to aid implementation of projects.
Must be highly IT Literate
Ability to prioritize tasks and occasionally manage a high-volume workload
Strong organizational skills
Excellent customer service skills and strong communication skills.
Degree, Qualification, or A level education in IT highly beneficial
Passion for IT sector and desire to progress in that field
Monday - Friday
Salary up to £28,000pa DOE + Bonus
In return this business offers an excellent work package and long term career prospects which would suit any IT professional who's looking for a stable career within an exciting and innovative Norfolk business.